Working at Wenzel

As a family-owned business, we believe our success comes from the strength and dedication of our team. We value all of our workers, which is why we strive to create a warm and open environment at our offices and in all of our facilities. We’re committed to furthering our employees’ careers. When you work with us, you’re guaranteed to gain a tremendous amount of industry knowledge to allow you to excel within our industry.

Field Service Technician – Southeast
North Carolina, United States

The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Southeast region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Contact Us to Apply

Role Description

This is a full-time role for a Field Service Technician at WENZEL America Ltd. The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Southeast region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Qualifications

  • Experience in the installation, maintenance, and repair of CMMs and metrology equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to work independently and in a team
  • Experience in the manufacturing or industrial sector is a plus

Bonus Qualifications

  • Technical degree or certification in mechanical engineering, metrology, or related field
  • Knowledge of Modus, Quartis, or Open DMIS metrology software
  • Familiarity with Renishaw probes and styli

Field Service Technician – New England
Massachusetts, United States

The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Northeast/New England region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Contact Us to Apply

Role Description

This is a full-time role for a Field Service Technician at WENZEL America Ltd. The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in New England. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Qualifications

  • Experience in the installation, maintenance, and repair of CMMs and metrology equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to work independently and in a team
  • Experience in the manufacturing or industrial sector is a plus

Bonus Qualifications

  • Technical degree or certification in mechanical engineering, metrology, or related field
  • Knowledge of Modus, Quartis, or Open DMIS metrology software
  • Familiarity with Renishaw probes and styli

Field Service Technician – Southwest
Texas, United States

The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Southwest region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Contact Us to Apply

Role Description

This is a full-time role for a Field Service Technician at WENZEL America Ltd. The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Southwest region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Qualifications

  • Experience in the installation, maintenance, and repair of CMMs and metrology equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to work independently and in a team
  • Experience in the manufacturing or industrial sector is a plus

Bonus Qualifications

  • Technical degree or certification in mechanical engineering, metrology, or related field
  • Knowledge of Modus, Quartis, or Open DMIS metrology software
  • Familiarity with Renishaw probes and styli

Field Service Technician – West Coast
California, United States

The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the West Coast. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Contact Us to Apply

Role Description

This is a full-time role for a Field Service Technician at WENZEL America Ltd. The Field Service Technician will be responsible for the installation, maintenance, and repair of coordinate measuring machines (CMMs) and metrology equipment. This role will involve providing technical support to customers in the Southwest region. Travel will be a significant aspect of this role, comprising 80%-100% of the time.

Qualifications

  • Experience in the installation, maintenance, and repair of CMMs and metrology equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to work independently and in a team
  • Experience in the manufacturing or industrial sector is a plus

Bonus Qualifications

Familiarity with Renishaw probes and styli

Order Fulfillment Specialist – Home Office
Wixom, Michigan, United States

The Order Fulfillment Specialist will assist with processing customer orders, both machine and aftermarket, as well as handling all aspects of machine orders from entry to delivery at customer site. Other order related tasks such as invoicing, gross margin analysis, and commission calculation are included in this job as well.

Contact Us to Apply

Responsibilities

  • Enter all orders in a timely fashion upon receipt of order from Sales.
  • Prepare all invoicing for machine orders and send to customer in a timely fashion.
  • Arrange shipping and logistics for machine sales including importation, transportation, and related paperwork as necessary.
  • Issue Purchase Orders for non-machine items including but not limited to: Accessories, PCs, Software, Related Tooling
  • Prepare and distribute invoices for all aftermarket orders, including but not limited to; Service, Inspection, Programming, Training, Support, Repair, Calibration, Software, Accessories, etc.
  • Review open and overdue invoices and contact customers as required.
  • Monthly reporting of largest orders, overdue invoices, and related commentary for Month End Report submitted to Germany.
  • Calculation of internal and external commissions related to machine orders.
  • Sending customer satisfaction surveys as required.
  • Prepare gross margin calculations and submit to management for review.

Qualifications

  • 5+ years of experience in billing, customer administration or accounts receivable
  • A working knowledge of systems including Quickbooks or similar, and Microsoft Office products.
  • Analytical and problem-solving skills; healthy skepticism when working through issues.
  • Experience in the Metrology industry a plus.
  • Experience in International shipping, and customs clearance is a plus.